Privacy Policy

This Privacy Policy explains how Null Lab Media ("we," "us," or "our") collects, uses, and protects your information when you visit nulllab.media (the "Site") or interact with our products and emails. We keep data collection to a minimum.

1. Information we collect

Information you give us directly:

• Email address — when you subscribe to our email list to receive free products or updates.

Information collected when you make a purchase:

• Purchases are processed by Lemon Squeezy, our merchant of record. They collect the billing and payment information needed to complete your transaction (such as name, email, billing address, and payment details). We receive limited order information (such as your email and what you purchased) but do not collect or store your full payment card details.

Information collected automatically:

• Our hosting and analytics may collect basic, non-identifying technical data such as browser type, device type, and general usage, to keep the Site secure and working.

2. How we use your information

We use your information to:

• Deliver the free or paid products you request.
• Send you emails you've opted into (new releases, occasional notes, tips).
• Respond to your questions and provide support.
• Fulfill and process your orders (via Lemon Squeezy).
• Maintain the security and functionality of the Site.

We do not sell, rent, or trade your personal information to third parties.

3. Third-party services we use

We rely on a small number of trusted third-party providers, each with their own privacy policies:

• Lemon Squeezy — payment processing and order fulfillment (merchant of record).
• Kit (formerly ConvertKit) — email list management and delivery.
• Cloudflare — website hosting and security.

These providers process data on our behalf or as independent controllers for the purpose of providing their services.

4. Cookies

The Site uses only the cookies necessary for its basic operation and security. We do not use third-party advertising cookies.

5. Your rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, or to object to or restrict its processing. To exercise any of these rights, email us at [email protected]. You can unsubscribe from our emails at any time using the link in any email.

6. Data retention

We retain your email address for as long as you remain subscribed to our list. If you unsubscribe or request deletion, we remove your information within a reasonable period, except where we must retain certain records (such as transaction records) to comply with legal obligations.

7. Children's privacy

The Site and our products are not directed to children under the age of 16, and we do not knowingly collect personal information from them.

8. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date reflects the most recent version.

9. Contact

Questions about your privacy or this policy? Email us at [email protected].